AI that ships.
Systems that work.
I wire AI into growing businesses and build chatbots that actually work in production — integrated with your real tech stack, not a standalone toy.
Top Rated
score
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Two offerings.
One integrated capability.
AI Integration and Chatbot Development aren't separate businesses — they compound. A chatbot without deep integration is a toy. Integration without a conversational interface is invisible.
AI Integration
Connecting AI capabilities into your existing tech stack so intelligent automation becomes part of daily operations — not a separate tool people forget to use.
AI Chatbot Development
Conversational AI that handles real interactions in production — not demo bots, but systems that handle edge cases, maintain context, and know when to escalate.
- SMB or mid-market with a specific workflow to automate
- Need production deployment, not a proof-of-concept
- Have a CRM, helpdesk, or e-commerce stack to integrate with
- Can define success with a measurable outcome
- Looking for a cheap ChatGPT wrapper or no-code template
- No existing business process — just want to "try AI"
- Need a consumer app or B2C product with millions of users
- Want equity-only or deferred payment structures
Real results.
Specific numbers.
Every engagement is built to produce measurable outcomes — not demos that break after the first real user.
What clients say.
From first-time AI adopters to teams scaling existing systems.
“Fei delivered a production-ready AI chatbot in under two weeks. It handles 60% of our support volume automatically — the team was blown away by how polished it was out of the gate.”
“We tried two other freelancers before Fei. Night and day difference. He actually understood our CRM and built something that works inside our existing workflows instead of alongside them.”
“The AI lead qualification agent Fei built is now our highest-performing SDR. Responds instantly, books calls, handles objections. ROI was clear within the first 30 days.”
“Fei has a rare skill: he translates between what the business actually needs and what the AI can actually do. No overselling, no gaps — just solid execution.”
From scoping to
production in weeks.
The difference between a demo and a production system is 80% of the work. Here's how I do the whole 100%.
- ✓Tech stack + data flow audit doc
- ✓AI opportunity ranking (highest → lowest ROI)
- ✓Integration architecture sketch
- ✓Scoped timeline + fixed-price estimate
- ✓System architecture diagram
- ✓LLM routing + escalation logic spec
- ✓Data schema + API contracts
- ✓Error handling + monitoring plan
- ✓Deployed, tested integration code
- ✓Conversation flows with edge cases covered
- ✓Staging environment + test suite
- ✓Connectors validated against your real data
- ✓Live system in production
- ✓Performance dashboard (conversations, resolutions, escalations)
- ✓User feedback summary + fix log
- ✓Handoff documentation for your team
- ✓Monthly performance report
- ✓Prompt + flow optimizations
- ✓New use case recommendations
- ✓Retainer scope proposal (optional)
See what's possible.
Then let's talk scope.
Every project is different. Book a free call and I'll tell you honestly what I can build for you — no pressure, no pitch deck.
Discovery & Audit
Map your tech stack, identify integration opportunities, and scope AI use cases. You walk away with a clear implementation roadmap.
- Current systems audit
- AI opportunity mapping
- Integration architecture sketch
- Chatbot use case scoping
- Prioritized roadmap with recommendations
AI Integration Build
Fixed-scope build: CRM integration, workflow automation, knowledge base, or data pipeline with an AI layer.
- Pre-built connectors (Salesforce, HubSpot, Shopify, Zendesk)
- LLM-enhanced automation flows
- Testing, monitoring, and documentation
- Post-launch support included
- Reusable connector library for future expansion
AI Chatbot Build
Custom chatbot with backend integration, multi-channel deployment, escalation design, and analytics.
- Conversation design (intents, entities, edge cases)
- Backend integration (CRM, helpdesk, e-commerce)
- Multi-channel: web, Slack, WhatsApp, SMS
- Human escalation with full context handoff
- Analytics: resolutions, escalations, CSAT
Integration + Chatbot Bundle
Combined build with shared backend, unified knowledge layer, and end-to-end automation.
- Everything in both service lines
- Shared knowledge and data layer
- Unified escalation and monitoring
- Single point of contact, no handoffs
- Post-launch optimization sprint
Voice AI Agent
Phone-based AI agent with call routing, Twilio integration, real-time CRM access, and call analytics.
- Vapi or Retell integration
- Twilio phone provisioning
- Real-time CRM/calendar access
- Call recording, transcription, analytics
- Handoff to human agents
Ongoing Operations
Monitoring, prompt tuning, edge case fixes, expansion features, and regular performance reporting.
- Weekly system health monitoring
- Prompt optimization based on real conversations
- New integration or feature additions
- Regular performance reports
- Priority support
No commitment. I'll tell you honestly if it's a fit.
Ready to add AI
to your business?
The fastest path: invite me to your Upwork job post, or send a note below. I respond within 24 hours.
Invite Me on Upwork